tech BPOs · Mumbai · WhatsApp Bot

Transform Your Tech BPO with WhatsApp AI Assistance

Never miss another WhatsApp customer with aireceptionist.

Imagine it’s 10pm in Andheri, and a potential client messages your tech BPO on WhatsApp, inquiring about seat pricing and your night SLA. With traditional methods, that message goes unanswered, and you lose a lead. Enter aireceptionist. Our WhatsApp AI bot captures enquiries around the clock, whether it's a seat pricing request or a question about your SEZ offerings in Powai. Your clients expect immediate responses, especially during peak times, like the tourist season or during school holidays. We'll seamlessly manage your WhatsApp messages and even escalate to a human operator when complexity arises, ensuring a personal touch. With a monthly plan of Rs 7,999, you get unlimited conversations and a system that integrates effortlessly with tools like Xero and Fresha.

WhatsApp Bot Rs 7,999/month · human handoff · WhatsApp Business API + SMS fallback · TCPA compliant
10,000 messages/month
Messages / mo
<2 seconds
Response time
18%
Human handoff
99.9%
Uptime

Why a WhatsApp bot for tech bpos in Mumbai

WhatsApp-only messaging with a human operator on standby — no missed enquiries, no cold calls.

Data Protection Compliance

Built to comply with the DPDP Act 2023, ensuring your client data is safe and secure while using WhatsApp.

WhatsApp use cases for tech bpos

  • Client asks for seat pricing at 10pm via WhatsApp.
  • A customer sends a photo of a document for verification.
  • Enquiry about your night SLA response times.
  • Scheduling an appointment through WhatsApp Business easily.
  • Sending a notification about service updates directly on WhatsApp.

WhatsApp market in Mumbai

In Mumbai's bustling tech BPO landscape, WhatsApp is fast becoming the preferred communication channel. With the city's dynamic growth and high population density, businesses are recognising the importance of instant communication. Tech BPOs here often face timing pressures, especially during festive seasons or when Bollywood events attract potential clients. By utilising aireceptionist, you're not just keeping up; you're setting the standard for customer service in Bandra, Worli, or Malad, where local competitors struggle to keep up.

WhatsApp Bot FAQs

How does the WhatsApp bot escalate queries?+
Our bot handles initial queries and escalates to a human operator when the conversation requires human judgement, ensuring a seamless customer experience.
Can I integrate the bot with my existing tools?+
Absolutely! aireceptionist integrates with popular tools like Xero, Fresha, and Calendly, streamlining your operations.
Is my client's information secure?+
Yes, aireceptionist is designed to comply with the DPDP Act 2023, ensuring your client's data remains confidential and secure.
What support do you offer after setup?+
We provide dedicated support to manage your WhatsApp bot effectively, assist with any issues, and ensure optimal performance.

WhatsApp Bot for tech BPOs in Mumbai?
Get started today.

Rs 7,999/month · WhatsApp Business API + SMS fallback · human handoff · TCPA compliant · Setup in 24h · no contract.

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